Reference-Based Training

Reference-based Training (RBT) leverages reference materials as training materials to provide the information needed to perform tasks on-the-job. Rather than cover all material in a classroom environment, RBT aims to teach students how to find information when they need it.

A key component of RBT is a set of strong references. Procedence takes out-of-the-box references and produces references that reflect how your company performs tasks.

Benefits of this approach include:

• Student ownership of the learning process
• Establish credibility of resources
• Build comfort with using references
• Lowers demand on Help Desk resources